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symptoms |
DGT XL |
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Display remains empty when switched on |
Battery may be exhausted |
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Check the condition of the batteries or try new batteries |
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When you are sure the battery is OK and the terminals do touch the battery in a proper way follow returning instructions |
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The clock makes a rattling noise when shaken |
The batteries may have too much room in their compartment |
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Put a strip of paper in the battery compartment |
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The buzzer is not well attached to the housing |
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Open the clock with the 5 screws on the bottom and try to glue the buzzer on the housing. See Note 1) |
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One segment of the display stays blank |
Follow returning instructions |
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The lever has a distinct preference for one side to fall back on |
Try to adjust the center screw, if this gives no result, follow returning instructions. See Note 1) |
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The lever will not stay on either side |
Follow returning instructions |
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The switching of the lever or pushing the player buttons (960) has no effect |
Follow returning instructions |
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One of the buttons on the front has no effect |
Contact DGT Europe to get repairing instructions |
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The clock is not standing on all 4 rubber pads at the same time |
Check if all 4 screws on the corners are really tight. |
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Returning instructions |
Contact your retailer for instructions, do not send your clock back without contact |
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what will happen? |
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the date of purchase is less than 6 month ago |
Your clock will be replaced within two weeks by your retailer |
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The date of purchase is more than 6 month ago, but less than 2 years |
Your clock will be repaired and send back to you within 3 weeks |
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The date of purchase is more than 2 years ago |
Your clock will be repaired and send back to you within 3 weeks but you will be billed for reparation and shipping |
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Note 1): These small operations will not make your warranty void, if still applicable |
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width="476" valign="top">
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