DGT

symptoms

DGT XL

Display remains empty when switched on

Battery may be exhausted

Check the condition of the batteries or try new batteries

When you are sure the battery is OK and the terminals do touch the battery in a proper way follow returning instructions

The clock makes a rattling noise when shaken

The batteries may have too much room in their compartment

Put a strip of paper in the battery compartment

The buzzer is not well attached to the housing

Open the clock with the 5 screws on the bottom and try to glue the buzzer on the housing. See Note 1)

One segment of the display stays blank

Follow returning instructions

The lever has a distinct preference for one side to fall back on

Try to adjust the center screw, if this gives no result, follow returning instructions. See Note 1)

The lever will not stay on either side

Follow returning instructions

The switching of the lever or pushing the player buttons (960) has no effect

Follow returning instructions

One of the buttons on the front has no effect

Contact DGT Europe to get repairing instructions

The clock is not standing on all 4 rubber pads at the same time

Check if all 4 screws on the corners are really tight.
If necessary loosen one of the screws that don't touch the table. See Note 1)

Returning instructions

Contact your retailer for instructions, do not send your clock back without contact

what will happen?

the date of purchase is less than 6 month ago

Your clock will be replaced within two weeks by your retailer

The date of purchase is more than 6 month ago, but less than 2 years

Your clock will be repaired and send back to you by your retailer within 3 weeks

The date of purchase is more than 2 years ago

Your clock will be repaired and send back to you by your retailer within 3 weeks but you will be billed for reparation and shipping.

You might take a look first at our Repair manuals section for do it your self instructions

Note 1): These small operations will not make your warranty void, if still applicable