Privacy policy

Digital Game Technology B.V. (hereafter referred to as DGT), located at IJzersteden 8, 7547 TB Enschede, The Netherlands, is responsible for the processing of personal data as shown in this privacy policy.

Privacy policy Digital Game Technology

Contact details

DGT Address:
IJzersteden 8
Postal code: 7547 TB
City: Enschede
Phone: +31534305195

Questions or comments about this privacy statement can be made to the DGT Data Protection Officer via or via the general telephone number.

Personal data that we process

DGT processes your personal data by using our services and / or by providing this information to us.

Below is an overview of the personal data that we may process:

  • First and last name
  • Gender
  • Address data
  • Telephone and fax number
  • E-mail address
  • Details of payments / bank details
  • Information about activities on our website
  • Company information including Chamber of Commerce number, VAT number

Collecting data

Our website and / or services does not intend to collect information about website visitors who are younger than 16 years, unless they have permission from parents or guardians. However, we can’t check if a visitor is younger than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent.

If you are convinced that we have collected personal information about a minor without this permission, please contact us via, we will delete a.s.a.p.

Why do we process personal data

DGT processes personal data for the following reasons:

  • Sending a quotation, order confirmation, invoice, reminder
  • Handling payments
  • Sending our newsletter and / or advertising brochure
  • Being able to call or e-mail if necessary to be able to provide our services feed
  • Informing about changes to our services and products
  • To deliver goods and services to you
  • DGT analyzes your behavior on the website in order to improve the usability of our website and tailor the range of products and services to your preferences
  • DGT also processes personal data if we are legally obliged to do so

Within DGT, the following departments are directly or indirectly involved in collecting or working with personal data: HRM, R & D, Support, ICT, Purchasing, Administration, Logistics and Sales.

We only collect data that is necessary for our business operations or that is needed to comply with legal obligations.

Automated decision-making

DGT does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, an employee of DGT).

Example of automated processing of personnel data within DGT are:

  • the contact form of our website automatically sends an email to our info mailbox
  • the support form of the website automatically forwards an email to our support email address

How long do we store personal data

DGT does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected or as long as it is necessary to comply with legal regulations.

Sharing personal data with third parties

DGT neither shares not sells your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. DGT remains responsible for these processing operations.

Cookies, or similar techniques, that we use

DGT uses only technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and the ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also optimize our website with this.

You can unsubscribe yourself from cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by DGT and you have the right to data portability. That means you can submit a request to us to send the personal information we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at te bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request.

DGT also wishes to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

How we protect personal data

DGT takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via DGT has taken the following measures to protect your personal data:

DGT uses virus scanners, firewalls; in addition, we use authentications and permissions to shield data on our (internal) network. The backup is located in a closed room where only the Direct and System Administrator have access.

Our website runs at which has included a reference on their website with regards to their privacy policy.

Much attention and care has been devoted to compiling the content of this website. Despite our constant care that we devote to the composition of our website, it is possible that the information published on our website is incomplete or incorrect. This information is not legally binding.

If our website shows errors or omissions, we will make every effort to correct it as soon as possible. We can’t be held liable for direct or indirect damage resulting from the use of our website or the information provided to you through our website.

Privacy policy DGT Chess App

This privacy policy governs your use of the software application DGT Chess (“Application”) for mobile devices that was published by Digital Game Technology B.V.

This privacy policy was last updated on 30th of September 2021. Our privacy policy may change from time to time for any reason. If we make any material changes to our policies, we will place a prominent notice on our website or application. If you have any questions or concerns about our privacy policies, feel free to contact us any time.

1. Information collection and use

1.1. What information does the application obtain and how is it used?

The DGT Chess app does not collect or transmit any personally identifiable information about you, such as your name, address, phone number or email address.

1.2. How do you handle location data?

The DGT Chess app does not use or collect any data related to your geographic location.

1.3. Can users see their personal data?

The DGT Chess app itself does not collect, transmit, or maintain user data.

1.4. Do you share personal information?

As no personal information is collected, transmitted, or maintained by the DGT Chess app, we do not share personal information with anyone.

1.5. Do advertising companies collect data?

The DGT Chess app has no facility for collecting, transmitting, or maintaining user data, so no data is shared with advertising companies.

1.6. Do you use vendors or analytics providers?

No. The DGT Chess app has no facility for collecting, transmitting, or maintaining user data, so no data is shared with vendors or analytics providers.

1.7. Service providers

We connect to the following third party platform(s), to provide online chess playing services, such as game finding, matchmaking and chess playing.


We employ these third-party companies due to the following reasons:

  • To facilitate our service;
  • To provide the service on our behalf;
  • To perform service-related services; or
  • To assist us in analyzing how our service is used.

We want to inform users of this service that these third parties may have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. We strongly advise you to review the Privacy Policy of these companies. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

1.8. Links to other site

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

1.9. Children’s privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able take the necessary action.